Contact Us

 Hey There! Got some burning questions? Take a look at our FAQ and see if you can find what you need! 

 

How do I track my order?

Your tracking number will be emailed to you when your order is being dispatched Please allow a couple of hours as sometimes orders are not scanned straight away.

Click HERE for DHL Express Tracking.

Click HERE for Aus Post Tracking.

 

I am wondering if an out of stock item will be restocked?

If an item is out of stock please contact us via our contact form below and we will endeavour to reply to you asap to let you know if and when an item will be restocked. If you would like to be notified when an item is restocked, select the product and size you want and click on "Notify Me" to enter your email.

 

I'm after some information on sizing?

We have a link to our size guide on every product page right next to to size selector. Just click ‘view size guide’. We also give a description of fit in the product page, so have a look to see if an item runs big or small, or has any adjustable features. 

 

How do I return an item?

If it doesn’t work out we gladly accept returns for unworn items in original condition with the tags still attached (excluding SALE ITEMS, ACCESSORIES, SWIMWEAR, VINTAGE AND INTIMATES). We offer simple + free returns for all Aus & US orders. For information, please visit our RETURNS PAGE

  

How much is shipping and how long will it take?

We offer free express shipping in AUS & USA! All  For a full outline of international shipping cost and times, please click HERE.

 

How long will it take to pack and send my order?

We aim to post your order within 24 hours from when the order was placed and you will receive an email to let you know it’s been dispatched. During busy times such as holidays and sales, please allow up to 48 hours for your item to be shipped. Please note, we do not operate on weekends, so if you’ve ordered late on Friday or over the weekend, your order will not be dispatched until Monday. 

 

I did not receive a confirmation email?

Depending on your settings and host, your mail may have been directed to a junk or ‘Promotions’ folder. Please check here first before submitting a contact form. 

                                

Verge Girl
20 Brookes Street
Bowen Hills, QLD, 4006
PH: 0730618478
8am to 5:00pm AEST Mon-Fri

 

For all enquiries, please submit a contact form and we will endeavour to get back to you within 24 hours.  

 

We are currently out of office over the long weekend and will reply to your message as soon as possible when we return on Monday August 17th.