FREE EXPRESS SHIPPING ON ALL ORDERS OVER $50 AUS WIDE ~ BUY NOW PAY LATER WITH AFTERPAY ~ FREE AUS WIDE RETURNS

Shipping & Delivery

AUSTRALIA

Over $50 - Free Express Shipping (Aus Post eparcel express 1-2 days)

Under $50 - Flat Rate $7.95 Express Shipping (Aus Post eparcel express 1-2 days)

 

USA  

Free standard shipping on all orders via Australia Post Pack and Track Service (5-10 Days) 

$25 express shipping Via DHL Worldwide Express (1-3 Days)

 

CANADA

Free standard shipping on all orders via Australia Post Pack and Track Service (5-10 Days) 

$25 express shipping Via DHL Worldwide Express (1-3 Days)

 

NEW ZEALAND 

Free standard shipping on all orders via Australia Post Pack and Track Service (5-10 Days) 

$25 express shipping Via DHL Worldwide Express (1-3 Days)

 

REST OF THE WORLD

$25 Standard Shipping on all orders via Australia Post Pack and Track Service (5-10 Days) and

$45 Express Shipping Via DHL Worldwide Express (1-4 Days).

 

DISPATCH

All stocked items will be dispatched within 24-48 hours from the date the order was placed. Some specialty or pre-order items may take longer to ship; customers will be notified if so. 

- Please note that all orders are sent on weekdays only. 

- All orders are sent with signature for delivery required. If you need an order safe dropped, you will need select safe drop via your Aus post tracking portal.

 

SHIPPING TIMES AND TRACKING

All items will be delivered via Australia Post or DHL. If customers would like more information on the location of their items during shipping, it is their responsibility to follow up with Australia Post or DHL. Once your order is dispatched, you will receive an email with tracking information.

 

CUSTOMS / ACCEPTANCE OF DELIVERY

Customers are responsible for organising their own acceptance of items based on the delivery options they choose. Any re-delivery of parcels needs to be arranged and paid for by the customer. Please note that payable import taxes and duties are the responsibility of the customer.

 

INCORRECT ADDRESS

It is your responsibility to provide the correct shipping/delivery address for your order. If the wrong delivery address is provided, we will not refund your purchase or replace the goods.

 

ORDER DOES NOT ARRIVE

Australia Post online tools can be used to track your parcel. We encourage customers to track parcels. Verge Girl is not responsible for fault of delivery by Australia Post. Please let us know, however we are not able to refund in these circumstances.

 

CUSTOMER PICK UP

As we are an online store, unfortunately we are unable to offer pick-up of purchases, or viewing prior to purchasing. If you urgently need your order, please email us and we can schedule a pick-up time.